COLUMBUS – The Public Utilities Commission of
Ohio (PUCO) encourages Ohio’s utility consumers to be informed when
considering energy options.
The power for Ohioans to choose their energy supplier has been around
for more than a decade. As a choice-eligible customer of an electric or
natural gas investor-owned utility, you have the opportunity to choose
the energy option that is best for your home or business. Approximately
2.6 million electric customers and 1.8 million natural gas customers in
Ohio are participating in energy choice.
In recognition of National Consumer Protection Week, the PUCO would like to remind consumers of a few tips to ensure
that you make an educated decision for your energy needs.
Take your time. Review your current utility bill
to determine your energy usage and your price to compare. Consider
contract details, such as length of contract, cancellation policies and
any associated fees, before making any decision to enroll with an energy
supplier. Look for terms like fixed vs. variable rate.
Protect your personal information. In order to
sign up with an electric or natural gas supplier, you will have to
provide your account information. The PUCO encourages you to wait until
you are ready to sign up with an alternative supplier before providing
Confirm the identity of marketers. As with anyone
who knocks at your door or contacts you by phone, make sure energy
marketers confirm their identity and the company they represent. The
PUCO certifies energy marketers and they are required to follow PUCO
rules and regulations.
Visit the PUCO’s Energy Choice Ohio website. The
PUCO provides a one-stop-resource for information about choosing an
electric or natural gas supplier. Utilize the tools available at www.energychoice.ohio.gov to compare available offers on the Apples to Apples comparison charts, look for questions to ask suppliers and read facts about energy choice in Ohio.
Be confident in your decision. Whether or not you
decide to shop, being informed in your decision will help you feel
confident. By being aware of the terms and conditions of the agreement
you may choose, you can continue as an informed energy consumer.
For help with utility-related matters, call the PUCO Call Center at (800) 686-PUCO (7826) or visit www.PUCO.ohio.gov.
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